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Privacy Policy

1. Our core values regarding user privacy and data protection

2. Legal Obligations

This website is designed to comply with the following legislation with regards to data protection and user privacy:

Our website’s compliance with the above stringent legislation, means that this site is likely also compliant with the data protection and user privacy legislation set out by many other countries and territories. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer for clarification. (See section 8 below).

3. Personal information this website collects and the reasons we collect it

This website collects and uses personal information for promotional purposes, only if you have given us your permission to do so.

As with most websites, ours uses Google Analytics to track user interaction. We use this data to determine the number of visitors to our site, to better understand how they find and use our web pages, and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5 below).

Google Analytics uses cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of Google Analytics. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

3a. Our News Section

We do not permit users to add comments to any posts that we have published on our news section, therefore no data is collected or stored via this method.

3b. Contact forms and email links

Should you choose to contact us using the contact form on our Contact Us page, or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS sometimes known as SSL meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. We will only use your information to contact you for the purposes of your enquiry and will never share this information with other organisations for any reason.

4. About our server

This website is hosted by ITVET within a UK data centre.

Some of the data centre’s more notable security features are as follows:

A range of technologies are employed that help keep ITVET’s servers exceptionally stable. Accounts are isolated with a caged file system that prevents privilege escalation and information disclosure attacks. Multiple firewall layers featuring machine learning and collective intelligence keeps bots and hackers at bay. Vulnerabilities are automatically patched in a wide range of web applications and quarantine known malware, keeping sites and visitors safe.

BitNinja protects the servers from a wide range of attacks. BitNinja uses collective intelligence and machine learning to identify and block threats from millions of ‘bad networks’ which are seeking to hack servers and websites.

Other security features include:

Full details of ITVET’s data privacy policy can be found here.

WordPress and all third-party plugins and software applications used in our website are regularly updated to the latest versions, to protect against malware and security breaches.

5. Data Breaches

We will report any unlawful data breach of this website’s database or the database of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

6. Data Controller

The data controller of this website is: Welch Communications Ltd. Registered in England & Wales, no: 11006641

Registered office:
3 Fairview Court
Fairview Road
Cheltenham
GL52 2EX

7. Data Protection Officer

Linda Welch
Telephone: 07774 133654
Email: [email protected]

8. Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.